Champion of Human Empathy
Hi there! Sometimes I write things on the internet for people to read. I don't write as often as I'd like, but I still want to hear from you. Email is best. ben @ ben mccormack . com
Adept at scaling customer care operations, I help product companies value support as critical to the success of their brand. I’m currently doing that as a Hugger and the head of support at FullStory.